CT DMV Partially Reopens

The Connecticut Department of Motor Vehicles will reopen select offices on June 23, 2020. Services will be offered by appointment only. Details are below:

Road Tests (Non-CDL)

• Road testing will resume June 23, 2020. Approximately 1,000 road tests have been rescheduled through June 30.
• Customers are being called by DMV staff to schedule previously cancelled appointments.

  Services Offered by Appointment at the DMV

• Appointments are now available for new licenses and IDs, license and ID renewals, out of state license and registration transfers, and CDL upgrades.
• Locations for Learner’s Permit Knowledge Tests: Wethersfield, Cheshire, Willimantic, Old Saybrook, Norwalk, and Danbury.
• Registration Services (new registrations) will begin on June 30, 2020 at these locations: Wethersfield, Willimantic, and Danbury

º Appointments can be made by visiting: https://portal.ct.gov/dmv/
o Link located within the “yellow alert box” to the appointment page.

Services Offered Online

     • Registration renewal, registration and license status, registration cancellation, emissions test late fees, etc.

o Online Services: https://portal.ct.gov/DMV/Online-Services/Online-Services-Old

• Forms can be accessed online: https://portal.ct.gov/DMV/Online-Forms/Online-Forms/All-DMV-Forms

  Drop-box Services

• Drop-boxes for Registration Services are located in the following offices: Danbury, Norwich, and Old Saybrook. Customers are encouraged to visit the DMV’s website to verify availability, as times and locations may change. The average turnaround time is four-weeks. (More info: https://portal.ct.gov/DMV-reg-drop-off)

  Services Offered by Appointment at Partner Locations

• AAA and Nutmeg/DMV Express: Driver license/ID card renewals; duplicate driver’s license/ID card; or name change name on license or ID card.

  What Customers Can Expect

• Customers will receive an appointment confirmation via email.
• Reminders will be sent via email.
• Appointment cancellations must be done by email.
• Customers are encouraged to check their email prior to visiting the DMV.

Safety Protocols for Customers Visiting the DMV

• Each visitor will be required to answer a screening questionnaire and to submit to a non-touch temperature scan by a healthcare professional. Visitors with a temperature of 100 degrees or more will be denied access to the building.
• All visitors are required to bring and wear a mask.
• Entrance allowed for the customer only. Exceptions made to accommodate people with disabilities or minors.
• Hand sanitizer will be available at all locations
• Plexiglass will separate staff from customers to abide by social distancing
• There are designated exits and entrances at all locations
• All surfaces are wiped down with disinfectant following each appointment

  Deadline Extensions

• Expiration dates have been extended for various credentials with expiration dates between March 10, 2020 and July 31, 2020. Visit https://www.ctdmv.info/credentials-covered/ for details.