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Split-Second Skill and Leading-Edge Technology for Safe, Effective Care

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John Magnan, MD, emergency medicine and Elaine Accorsini, PA, emergency medicine Greenwich Hospital.

From life-threatening conditions to broken bones, cuts and sprains, the team at Greenwich Hospital’s Emergency Department (ED) provides exceptional, round-the-clock care to the community. Its staff of board-certified emergency medicine physicians, physician assistants, nurses and nurse practitioners are specially trained to handle a myriad of medical conditions as promptly and efficiently as possible.

In a medical emergency, every second counts. Last year, the ED handled nearly 39,000 visits from patients, one out of every four, a child.

“Having an Emergency Department close to home that can provide acute care and the resources to get everything done in a timely manner is crucial,” said Christopher Davison, MD, the department’s medical director.

Designed to deliver exceptional care quickly and safely, Greenwich’s ED features a CT scanner and radiology suite offering comprehensive diagnostic services all in one place. Emergency angioplasty and surgical care experts are available at a moment’s notice.

Highlights of a recent, comprehensive renovation include additions that not only streamline clinical care but also address the special needs of families and loved ones, including additional exam rooms, a separate pediatric waiting room and a centrally located nursing station.

“This was a major accomplishment when you consider that we renovated every corner of the Emergency Department and never once shut our doors,” said Norman Roth, the hospital’s president and chief executive officer. The renovations were almost entirely funded by donor contributions.

During the last year, Greenwich’s ED has further enhanced services by bringing Yale New Haven Children’s Hospital (YNHCH) pediatric emergency medicine specialists to care for children, offering the community the most advanced pediatric emergency services in the region.

With Greenwich Hospital embarking on expansion plans to key clinical services and ambulatory centers in lower Fairfield and Westchester counties, emergency services will remain central to the needs of all patients.

“Clinical growth isn’t possible without continuing to support investments in technology and expertise in the ED,” said Roth. “It is a gateway to many more services in the hospital and will remain a high priority for the hospital’s future growth.” Proceeds from this year’s Gala will ensure that the ED continues to thrive as the “front door” to the hospital.

“Among the qualities that set Greenwich apart from other area hospitals is the pride we take in how our patients experience their care,” said Dr. Davison. The ED consistently achieves high patient satisfaction scores from Press Ganey, a leading provider of patient experience measurement. “We’ve received monthly scores in the 95th and 96th percentiles nationwide, so patients choose us not only for the overall great medical experience, but for the way we treat them personally, as well.”

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